Since it is necessary to enter personal information to complete your transaction on this site, including such sensitive information as your credit card data, it is important to understand how the Sierra Club Apparel & Gear Store processes this data.
Is the ordering process secure on this site? Yes. Sierra Club Apparel & Gear Store utilizes the technology known as SSL (secure sockets layer) to encrypt and decode all information, including your credit card information, that passes from your computer to our secure server during the ordering process. You can confirm that this is working during check-out by observing the small lock icon on your web browser. We utilize the digital encryption certificates supplied by GoDaddy.com.
Does the credit card information ever leave your site? Yes. The credit card information is passed to PayPal for on-line verification and processing. PayPal is one of the largest on-line credit card verification systems. PayPal's system works with Sierra Club Apparel & Gear Store's system to encode and decode all credit card information in a secure operation that utilizes various passwords and other authentication processes to insure that the passing of information remains secure.
Can hackers or other third parties access the credit card information on your system? Sierra Club Apparel & Gear Store maintains a secure server on a Windows Server®-based network that has numerous levels of protection. Like any company that maintains a hosting presence on the Internet, we experience periodic attempts by outside parties to disrupt our system. Our security has maintained the integrity of its information through all such past attempts and we continue, on a regular basis, to study the newest security measures to maintain the strong integrity of our systems. We believe strongly in the integrity and security of our systems.
How will charges appear on my credit card? Your card will be charged by Sierra Club Apparel & Gear Store after your order has been successfully processed. If merchandise has not been shipped within 30 days, customers have the option to cancel their order and receive a full refund.